For the house that we bought, Matt did a thorough job of overseeing the paperwork and other requirements. He provided good advice during the negotiations. And, he did a lot of extra work showing my parents the house in my absence. He was very honest about all the houses we visited, even when his comments would motivate us to decide not to buy one. At no time did I get the impression we were being pushed or that he was in it only for the deal (and his commission).
For the sale of the old house, Matt was essential in dealing with a buyer who made endless demands and dragged the negotiation process on and on with what became entirely unreasonable requests. The house was a “fixer upper,” and we expected the negotiations to take unexpected twists and turns due to the poor condition of the place. Matt had experience flipping houses, so he was very familiar with the effort and expense it would take to fix up the house – which made it easy to determine whether the buyer’s demands were reasonable or not. Further, I have experience in the trades, and I was able to see that Matt always talked accurately about the work that needed to be done on the house. Ultimately we closed the deal with this buyer, but it took a lot of Matt’s time and effort to get us there.
Finally, Matt is a personable guy to work with. He is detailed oriented and knows the mechanics of real estate, but at the same time, he is easy to socialize with and fun to be around. As mentioned, he did a great job working with my parents, especially during times when I was not there. I will definitely refer friends and family to him when I hear of one of them needing a realtor.